1. How can SCRAP EXPORTS SDN. BHD. help us to buy metal scrap?

Besides SCRAP EXPORTS SDN. BHD.s numerous depots/yards, it also has a vast database & global network of reliable yard owners & metal scrap trading companies. We ensure that our suppliers are carefully screened for experience, quality, and professionalism so that our clients have a smooth transaction. We also provide complete shipping solutions to meet the unique needs of each of our clients and vendors. Our technical team will evaluate the time, cost, and feasibility of shipping your materials with multiple shipping sources in order to find the most cost effective and efficient method for the transportation of your sourced materials.

2. What is role & position of SCRAP EXPORTS SDN. BHD. in transaction?

SCRAP EXPORTS SDN. BHD. is a Manufacturing / Trading / Exporting company. Our role in the transactions varies from being manufacturing to Exporters of all Kinds of scraps-Metal-Plastic-Paper-Fiber-and More. We are direct sellers of Ferrous and Non Ferrous Metal Scrap and NOT intermediate.

3. What is the responsibility of SCRAP EXPORTS SDN. BHD.?

SCRAP EXPORTS SDN. BHD. is a foremost direct Metal Scrap trading company and it's our utmost endeavor to serve the best interests of the client / buyer & supplier as well. We form a delicate bridge - link with our clients and we are always of opinion of amicable settlement of any disputes which may arise due to quality and quantity issues. As a Direct seller & Indenter, we are always there to see that the buyer's genuine claims are settled amicably and the buyer is satisfied with the efforts of our services. If we do not give service to buyers, they are not going to revert back with further orders. Please note disputes cannot be solved in hours or few days time - from our experience it take minimum couple of weeks to arrive at amicable solution. It may also increase depending upon nature of problem. We discourage buyers from opening containers or use disputed scrap. As we are dealing with scrap and not semi-finished or finished products, we may sometime have some quality complaints in the material. We are not responsible for any claim, if the container is already unloaded. We prefer to route all documentation through our office and financial transactions via our banks to ensure timely & prompt payment to suppliers & risk free correct documentation. We assume full responsibility if the transaction is routed through our office & banks - however if client does choose to directly interface with supplier we provide best services & guidance for a fee consideration limited to correct paperwork guidance , selection of best supplier , minimize transactional costs and assume no fiscal responsibility with limited ( liability ) role to ensure smoother transaction. Final Due Diligence is always the responsibility of Buyer & Seller.

4. How do I start business with SCRAP EXPORTS SDN. BHD.?

It is very simple - few step process. Send us an email on info@scrap-exports-sdn.com with your complete contact details. Email should come from official email address in case of end user buyer / company / corporate. Email should contain (minimum) all below stated information -Detail Product Description - Specification. -Full company details including Phone/Mobile numbers, company address, registration credentials in supposed location -Preferred packing method -Quantity of desired product NB: our MOQ is 50MT Port of Final Destination ***Email without proper information is not replied.

5. What are other commodities that SCRAP EXPORTS SDN. BHD. deals in?

Ferrous Scrap - HMS, PNS, OTM, OVERSIZE CAST IRON, CAST IRON, BILLETS, SHREDDED. Non Ferrous Scrap - AL Tense , AL turnings , AL Taint / Tabor , AL Extrusions , AL UBC , AL Wheels , AL Virgin , Brass Honey , Red Honey , Cu Birch , Cu Cliff , Cu Berry , Cu Candy , Cu Millberry , Cu Wires. We are an international sourcing company & We can source most economical metal scrap from within the national territory - We Take Pride in our sourcing capabilities & turnkey solutions

6. I have contacted you many times but you have not responded?

** If your request emails includes any of following demands or request we will not respond Payment of first shipment at the port of arrival Long term contracts (12 months minimum) conditioned to performance of first shipment. LOIs and/or ICPOs issued on blank papers without the letterhead, buyer's name and/or buyer's coordinates. Requests to visit the storage facility before the hard copies of the contract are signed and sealed by both parties. Copy of Bill of Ladings or other documents relative to previous deliveries, sanitized or otherwise. Request to produce a picture of the goods. To fully understand the reluctance to consider paying attention to any of the above, one must accept the notion that respectable end users, direct suppliers etc alike are committed to operate with the highest degree of ethic and professionalism if they wish to enjoy a perpetual flow of business. Requests like the one listed above serve no practical purpose because they do not guarantee availability of product, quality, delivery nor excellence of service. A visit to the storage site is a useless waste of time and money because, like in our case, the suppliers have storage in all 5 Continents and has the option in the contract to ship the used metal from anyone of his storage facilities in accordance to commitments made to other buyers, the distance from the port of loading and the ports of discharge and atmospheric conditions.